Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure?
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| Title: | Concurrent Validity of LibQUAL+[TM] Scores: What Do LibQUAL+[TM] Scores Measure? |
|---|---|
| Language: | English |
| Authors: | Thompson, Bruce, Cook, Colleen, Kyrillidou, Martha |
| Source: | Journal of Academic Librarianship. Nov 2005 31(6):517-522. |
| Availability: | Elsevier Customer Service Department, 6277 Sea Harbor Drive, Orlando, FL 32887-4800. Tel: 877-839-7126 (Toll Free); Fax: 407-363-1354; e-mail: usjcs@elsevier.com. |
| Peer Reviewed: | Y |
| Page Count: | 6 |
| Publication Date: | 2005 |
| Document Type: | Journal Articles Reports - Research |
| Descriptors: | Higher Education, College Students, College Faculty, Test Validity, Protocol Analysis, Library Services, Information Technology, Scores, User Satisfaction (Information) |
| DOI: | 10.1016/j.acalib.2005.08.002 |
| ISSN: | 0099-1333 |
| Abstract: | The present study investigated the validity of LibQUAL+[TM] scores, and specifically how total and subscale LibQUAL+[TM] scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English (n[AE] = 69,494) or the British English (n[BE] = 19,170) LibQUAL+[TM] language versions in the 2004 data collection cycle. Results suggest that LibQUAL+[TM] scores primarily measure satisfaction rather than outcomes. |
| Abstractor: | Author |
| Entry Date: | 2005 |
| Accession Number: | EJ724485 |
| Database: | ERIC |
| Abstract: | The present study investigated the validity of LibQUAL+[TM] scores, and specifically how total and subscale LibQUAL+[TM] scores are associated with self-reported, library-related satisfaction and outcomes scores. Participants included 88,664 students and faculty who completed the American English (n[AE] = 69,494) or the British English (n[BE] = 19,170) LibQUAL+[TM] language versions in the 2004 data collection cycle. Results suggest that LibQUAL+[TM] scores primarily measure satisfaction rather than outcomes. |
|---|---|
| ISSN: | 0099-1333 |
| DOI: | 10.1016/j.acalib.2005.08.002 |
