On-Premises Library versus Google-Like Information Gateway Usage Patterns: A LibQUAL+[R] Study

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Bibliographic Details
Title: On-Premises Library versus Google-Like Information Gateway Usage Patterns: A LibQUAL+[R] Study
Language: English
Authors: Thompson, Bruce, Kyrillidou, Martha, Cook, Colleen
Source: portal: Libraries and the Academy. Oct 2007 7(4):463-480.
Availability: Johns Hopkins University Press. 2715 North Charles Street, Baltimore, MD 21218. Tel: 800-548-1784; Tel: 410-516-6987; fax: 410-516-6968; e-mail: jlorder@jhupress.jhu.edu; Web site: http://www.press.jhu.edu/journals/subscribe.html
Peer Reviewed: Y
Page Count: 18
Publication Date: 2007
Intended Audience: Media Staff
Document Type: Information Analyses
Journal Articles
Reports - Research
Education Level: Higher Education
Descriptors: Graduate Students, Library Services, Surveys, Librarians, Users (Information), Libraries, Foreign Countries
Geographic Terms: United Kingdom
ISSN: 1531-2542
Abstract: Using LibQUAL+[R] data provided by 295,355 of the participants who completed the LibQUAL+[R] survey in 2003, 2004, and 2005, the present study was conducted to address three research questions. First, what differences, if any, have occurred across time in the use by (a) undergraduates, (b) graduate students/postgraduates, and (c) faculty of on-premises library information resources versus non-library information gateways such as Google? Second, what differences, if any, have occurred across international regions in the use by (a) undergraduates, (b) graduate students/postgraduates, and (c) faculty of on-premises library information resources versus non-library information gateways such as Google? Third, what differences, if any, are there in perceptions of library service quality across four user types ("Nonusers," "Traditionalists," "Web Techies," and "Voracious Users") reflecting different on-premises and Internet gateway usage frequencies? The results shed light on information use trends and patterns around the world. (Contains 10 figures, 2 tables, and 9 notes.)
Abstractor: Author
Entry Date: 2008
Access URL: https://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla7.4.html
Accession Number: EJ792917
Database: ERIC
Description
Abstract:Using LibQUAL+[R] data provided by 295,355 of the participants who completed the LibQUAL+[R] survey in 2003, 2004, and 2005, the present study was conducted to address three research questions. First, what differences, if any, have occurred across time in the use by (a) undergraduates, (b) graduate students/postgraduates, and (c) faculty of on-premises library information resources versus non-library information gateways such as Google? Second, what differences, if any, have occurred across international regions in the use by (a) undergraduates, (b) graduate students/postgraduates, and (c) faculty of on-premises library information resources versus non-library information gateways such as Google? Third, what differences, if any, are there in perceptions of library service quality across four user types ("Nonusers," "Traditionalists," "Web Techies," and "Voracious Users") reflecting different on-premises and Internet gateway usage frequencies? The results shed light on information use trends and patterns around the world. (Contains 10 figures, 2 tables, and 9 notes.)
ISSN:1531-2542