Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies.
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| Title: | Impact of quality and environmental investment on business competitiveness and profitability in small service business: the case of travel agencies. |
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| Authors: | Bagur-Femenías, Llorenç1 (AUTHOR) llorenc.bagur@bsm.upf.edu, Perramon, Jordi1 (AUTHOR), Amat, Oriol2 (AUTHOR) |
| Source: | Total Quality Management & Business Excellence. Jul/Aug2015, Vol. 26 Issue 7/8, p840-853. 14p. |
| Database: | Hospitality & Tourism Complete |
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| ISSN: | 14783363 |
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| DOI: | 10.1080/14783363.2014.895523 |
