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What matters most in the service-profit chain? An empirical test in a restaurant company.

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Title: What matters most in the service-profit chain? An empirical test in a restaurant company.
Authors: Solnet, David1,2 david.solnet@uq.edu.au, Ford, Robert1,2 rford@bus.ucf.edu, McLennan, Char-Lee1,2 c.mclennan@griffith.edu.au
Source: International Journal of Contemporary Hospitality Management. 2018, Vol. 30 Issue 1, p260-285. 26p.
Database: Hospitality & Tourism Complete
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  Availability: 0
Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 127876559
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: What matters most in the service-profit chain? An empirical test in a restaurant company.
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RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.1108/IJCHM-05-2016-0267
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      – Code: eng
        Text: English
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      Pagination:
        PageCount: 26
        StartPage: 260
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      – TitleFull: What matters most in the service-profit chain? An empirical test in a restaurant company.
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            NameFull: Solnet, David
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            NameFull: Ford, Robert
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            NameFull: McLennan, Char-Lee
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              Text: 2018
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              Y: 2018
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              Value: 30
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            – TitleFull: International Journal of Contemporary Hospitality Management
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