Motivations and benefits of quality management systems in social services: mediation of the implementation process.
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| Title: | Motivations and benefits of quality management systems in social services: mediation of the implementation process. |
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| Authors: | Marimon, Frederic1 (AUTHOR), Melão, Nuno2 (AUTHOR) nmelao@estgv.ipv.pt, Bastida, Ramon1 (AUTHOR) |
| Source: | Total Quality Management & Business Excellence. May2021, Vol. 32 Issue 7/8, p693-718. 26p. |
| Database: | Hospitality & Tourism Complete |
| ISSN: | 14783363 |
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| DOI: | 10.1080/14783363.2019.1626707 |
