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Employee Satisfaction: Does Kano's Model Apply?

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Bibliographic Details
Title: Employee Satisfaction: Does Kano's Model Apply?
Authors: Matzler, Kurt1, Fuchs, Matthias2, Schubert, Astrid K.2
Source: Total Quality Management & Business Excellence. Nov/Dec2004, Vol. 15 Issue 9/10, p1179-1198. 20p. 3 Diagrams, 2 Charts, 6 Graphs.
Database: Hospitality & Tourism Complete
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Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 15151922
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PubType: Academic Journal
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  Data: <searchLink fieldCode="JN" term="%22Total+Quality+Management+%26+Business+Excellence%22">Total Quality Management & Business Excellence</searchLink>. Nov/Dec2004, Vol. 15 Issue 9/10, p1179-1198. 20p. 3 Diagrams, 2 Charts, 6 Graphs.
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        Value: 10.1080/1478336042000255569
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      – Code: eng
        Text: English
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              Text: Nov/Dec2004
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              Y: 2004
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