The signaling and reputational effects of customer ratings on hotel revenues: Evidence from TripAdvisor.
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| Title: | The signaling and reputational effects of customer ratings on hotel revenues: Evidence from TripAdvisor. |
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| Authors: | Sayfuddin, ATM1 (AUTHOR) asayfuddin@randolphcollege.edu, Chen, Yong1,2 (AUTHOR) yong.chen@ehl.ch |
| Source: | International Journal of Hospitality Management. Oct2021, Vol. 99, pN.PAG-N.PAG. 1p. |
| Database: | Hospitality & Tourism Complete |
| ISSN: | 02784319 |
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| DOI: | 10.1016/j.ijhm.2021.103065 |
