Using social exchange perspective to explain customer voluntary performance behavior.
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| Title: | Using social exchange perspective to explain customer voluntary performance behavior. |
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| Alternate Title: | 運用社會交換觀點解釋顧客自發性表現行為. |
| Authors: | Dai, You-De1 (AUTHOR), Liu, Ying-Chan2 (AUTHOR) annieliu0925@gmail.com, Zhuang, Wen-Long2 (AUTHOR), Wang, Ching-Hua2 (AUTHOR) |
| Source: | Service Industries Journal. Jun/Jul2023, Vol. 43 Issue 9/10, p764-784. 21p. 2 Diagrams, 3 Charts. |
| Database: | Hospitality & Tourism Complete |
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| ISSN: | 02642069 |
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| DOI: | 10.1080/02642069.2018.1460360 |
