Dai, Y., Liu, Y., Zhuang, W., & Wang, C. (2023). Using social exchange perspective to explain customer voluntary performance behavior. Service Industries Journal, 43(9/10), 764. https://doi.org/10.1080/02642069.2018.1460360
Chicago Style (17th ed.) CitationDai, You-De, Ying-Chan Liu, Wen-Long Zhuang, and Ching-Hua Wang. "Using Social Exchange Perspective to Explain Customer Voluntary Performance Behavior." Service Industries Journal 43, no. 9/10 (2023): 764. https://doi.org/10.1080/02642069.2018.1460360.
MLA (9th ed.) CitationDai, You-De, et al. "Using Social Exchange Perspective to Explain Customer Voluntary Performance Behavior." Service Industries Journal, vol. 43, no. 9/10, 2023, p. 764, https://doi.org/10.1080/02642069.2018.1460360.