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A review of comparison standards used in service quality and customer satisfaction studies: emerging issues for hospitality and tourism research.

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Title: A review of comparison standards used in service quality and customer satisfaction studies: emerging issues for hospitality and tourism research.
Authors: Ekinci, Y (AUTHOR), Riley, M (AUTHOR), Chen, JS (AUTHOR)
Source: Tourism Analysis. 2000, Vol. 5 Issue 2/4, p197-202. 6p.
Database: Hospitality & Tourism Complete
FullText Text:
  Availability: 0
Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 165864056
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
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  Data: A review of comparison standards used in service quality and customer satisfaction studies: emerging issues for hospitality and tourism research.
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  Data: <searchLink fieldCode="AR" term="%22Ekinci%2C+Y%22">Ekinci, Y</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Riley%2C+M%22">Riley, M</searchLink> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Chen%2C+JS%22">Chen, JS</searchLink> (AUTHOR)
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  Data: <searchLink fieldCode="JN" term="%22Tourism+Analysis%22">Tourism Analysis</searchLink>. 2000, Vol. 5 Issue 2/4, p197-202. 6p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=hjh&AN=165864056
RecordInfo BibRecord:
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      – Code: eng
        Text: English
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        PageCount: 6
        StartPage: 197
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      – TitleFull: A review of comparison standards used in service quality and customer satisfaction studies: emerging issues for hospitality and tourism research.
        Type: main
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            NameFull: Ekinci, Y
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          Name:
            NameFull: Riley, M
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            NameFull: Chen, JS
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            – D: 02
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              Text: 2000
              Type: published
              Y: 2000
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              Value: 5
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              Value: 2/4
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            – TitleFull: Tourism Analysis
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