Effects of servant leadership on service quality: Mediating roles of employees' relational energy perceptions with managers and emotional energy perceptions toward work roles.

Saved in:
Bibliographic Details
Title: Effects of servant leadership on service quality: Mediating roles of employees' relational energy perceptions with managers and emotional energy perceptions toward work roles.
Authors: Rabiul, Md Karim1 (AUTHOR) mdkrabiul@gmail.com, Karim, Rashed Al2 (AUTHOR), Mohd Shamsudin, Faridahwati3 (AUTHOR)
Source: Journal of Hospitality Marketing & Management. Oct2024, Vol. 33 Issue 7, p943-969. 27p.
Database: Hospitality & Tourism Complete
Full text is not displayed to guests.
Description
ISSN:19368623
DOI:10.1080/19368623.2024.2346138