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Enhancing customer civility: Integrating civility climate behaviors and self-service technology.

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Bibliographic Details
Title: Enhancing customer civility: Integrating civility climate behaviors and self-service technology.
Authors: Umar, Muhammad1 (AUTHOR) umerqureshi84@yahoo.com, Fatima, Hina1 (AUTHOR), Alamdar Ali Shah, Syed1 (AUTHOR)
Source: Tourism & Hospitality Research. Jul2026, Vol. 26 Issue 3, p420-434. 15p.
Database: Hospitality & Tourism Complete
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ISSN:14673584
DOI:10.1177/14673584241299738