Enhancing customer civility: Integrating civility climate behaviors and self-service technology.

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Title: Enhancing customer civility: Integrating civility climate behaviors and self-service technology.
Authors: Umar, Muhammad1 (AUTHOR) umerqureshi84@yahoo.com, Fatima, Hina1 (AUTHOR), Alamdar Ali Shah, Syed1 (AUTHOR)
Source: Tourism & Hospitality Research. Jul2026, Vol. 26 Issue 3, p420-434. 15p.
Database: Hospitality & Tourism Complete
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Header DbId: hjh
DbLabel: Hospitality & Tourism Complete
An: 194639616
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
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  Data: Enhancing customer civility: Integrating civility climate behaviors and self-service technology.
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  Data: <searchLink fieldCode="JN" term="%22Tourism+%26+Hospitality+Research%22">Tourism & Hospitality Research</searchLink>. Jul2026, Vol. 26 Issue 3, p420-434. 15p.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=hjh&AN=194639616
RecordInfo BibRecord:
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    Identifiers:
      – Type: doi
        Value: 10.1177/14673584241299738
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      – Code: eng
        Text: English
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        PageCount: 15
        StartPage: 420
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      – TitleFull: Enhancing customer civility: Integrating civility climate behaviors and self-service technology.
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            NameFull: Fatima, Hina
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              Text: Jul2026
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              Y: 2026
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