Diasse, F. P., & Joao, E. S. (2026). The effect of customer incivility on hospitality employee engagement and service quality. African Journal of Hospitality, Tourism & Leisure, 15(2), 628.
Chicago Style (17th ed.) CitationDiasse, Fatima P., and Erica Sao Joao. "The Effect of Customer Incivility on Hospitality Employee Engagement and Service Quality." African Journal of Hospitality, Tourism & Leisure 15, no. 2 (2026): 628.
MLA (9th ed.) CitationDiasse, Fatima P., and Erica Sao Joao. "The Effect of Customer Incivility on Hospitality Employee Engagement and Service Quality." African Journal of Hospitality, Tourism & Leisure, vol. 15, no. 2, 2026, p. 628.
Warning: These citations may not always be 100% accurate.
