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Enhancing knowledge-based service quality: A knowledge management perspective.

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Bibliographic Details
Title: Enhancing knowledge-based service quality: A knowledge management perspective.
Authors: Su, Hwan-Yann1 (AUTHOR) h_su@nuk.edu.tw, Lin, Yichen2 (AUTHOR) yichen@mail.nutn.edu.tw
Source: Service Industries Journal. Oct2006, Vol. 26 Issue 7, p787-800. 14p. 3 Diagrams.
Database: Hospitality & Tourism Complete
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ISSN:02642069
DOI:10.1080/02642060600898328