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Testing of service concepts.

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Bibliographic Details
Title: Testing of service concepts.
Authors: Meiren, Thomas1 (AUTHOR) thomas.meiren@iao.fraunhofer.de, Burger, Thomas1 (AUTHOR)
Source: Service Industries Journal. Apr2010, Vol. 30 Issue 4, p621-632. 12p. 2 Color Photographs, 2 Diagrams.
Database: Hospitality & Tourism Complete
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ISSN:02642069
DOI:10.1080/02642060903144321