APA (7th ed.) Citation

Solnet, D., Kandampully, J., & Kralj, A. (2010). Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies. Journal of Hospitality Marketing & Management, 19(8), 889. https://doi.org/10.1080/19368623.2010.514562

Chicago Style (17th ed.) Citation

Solnet, David, Jay Kandampully, and Anna Kralj. "Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies." Journal of Hospitality Marketing & Management 19, no. 8 (2010): 889. https://doi.org/10.1080/19368623.2010.514562.

MLA (9th ed.) Citation

Solnet, David, et al. "Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies." Journal of Hospitality Marketing & Management, vol. 19, no. 8, 2010, p. 889, https://doi.org/10.1080/19368623.2010.514562.