Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.

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Bibliographic Details
Title:	Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.
Authors:	Solnet, David¹, Paulsen, Neil²
Source:	Journal of Hospitality & Leisure Marketing. Feb2006, Vol. 13 Issue 3/4, p3-27. 25p.
Database:	Hospitality & Tourism Complete

Description
ISSN:	10507051
DOI:	10.1300/J150v13n03_02