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Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.

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Title: Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.
Authors: Solnet, David1, Paulsen, Neil2
Source: Journal of Hospitality & Leisure Marketing. Feb2006, Vol. 13 Issue 3/4, p3-27. 25p.
Database: Hospitality & Tourism Complete
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DbLabel: Hospitality & Tourism Complete
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PubType: Academic Journal
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  Data: Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.
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        Value: 10.1300/J150v13n03_02
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        Text: English
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        PageCount: 25
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      – TitleFull: Service Climate, Employee Identification, and Customer Outcomes in Hotel Property Rebrandings.
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              Text: Feb2006
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              Y: 2006
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