Conceptualización de la gestión del conocimiento en instituciones de salud de mediana y alta complejidad.

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Title:	Conceptualización de la gestión del conocimiento en instituciones de salud de mediana y alta complejidad.
Alternate Title:	Conceptualization of knowledge management in medium and high complexity health institutions.
Authors:	Arboleda-Posada, Gladys I.¹ gladysarboledap@yahoo.com.co
Source:	Revista de Salud Pública. may/jun2016, Vol. 18 Issue 3, p379-390. 12p.
Abstract (English):	Objective To identify the familiarization, conceptualization and incorporation of employees of medium and high complexity health institutions in the Valle de Aburrá, Colombia into the strategic knowledge management platform in 2011. Methodology Cross sectional study. The study was carried out by applying surveys to 224 employees to assess knowledge management. The population included staff who working in the Health Providing Institutions (IPS) of high (52) and medium complexity (322) in the Valle de Aburrá in 2011. Results In both the public and private institutions surveyed, 38.8% of the respondents said they were not familiar with knowledge management. Among those who had administrative training, the ignorance was less than among care workers. It was also noted that as the level of education increased, knowledge of the concept was greater. A high proportion (65.2%) of respondents placed the concept in line with the creation, organization, storage, retrieval, transfer and application of knowledge systematically. 78.7% of respondents from public institutions said that knowledge management was part of the strategic platform of the institution. 58.3% from private institutions said the same. Conclusions In general terms the concept of knowledge management is not well conceived or familiar to the staff working in these institutions. The study confirmed a lack of empowerment in the field to promote the development of new ideas and to ensure that they become service innovations or processes that contribute to the development of institutional knowledge. [ABSTRACT FROM AUTHOR]
Abstract (Spanish):	Objetivo Identificar la familiarización, conceptualización e incorporación en la plataforma estratégica de la gestión del conocimiento de los empleados de las instituciones de salud de mediana y alta complejidad en el Valle de Aburrá, Colombia, 2011. Metodología Investigación de corte transversal. La ejecución se llevó a cabo mediante la aplicación de encuestas a 224 empleados que laboraban en las Instituciones Prestadoras de Salud de alta [52] y mediana complejidad [322] en el Valle de Aburrá. Resultados Un 38,8% del total de los encuestados en instituciones públicas y privadas, afirmaron no estar familiarizados con la gestión del conocimiento, en quienes tenían formación administrativa el desconocimiento es menor en comparación con los asistenciales; se denotó que a medida que se aumentaba el nivel de formación académica se fortalecía el conocimiento del concepto. Una alta proporción (65,2%) de los encuestados ubicaron el concepto como la creación, organización, almacenaje, recuperación, transferencia y aplicación sistemática del conocimiento. El 78.7% de los que pertenecían a las instituciones públicas afirmaron que la gestión del conocimiento formaba parte de la plataforma estratégica de la institución, y el 58,3 de las privadas. Conclusiones En términos generales el concepto de gestión del conocimiento no está muy bien concebido, ni familiarizado en el personal que labora en este tipo de instituciones; se confirmó la falta de empoderamiento en el tema, para promover el desarrollo de nuevas ideas y para lograr que éstas se conviertan en innovaciones de servicios o procesos, que contribuyan al desarrollo del conocimiento institucional. [ABSTRACT FROM AUTHOR]
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Database:	MedicLatina

Description
Abstract:	Objective To identify the familiarization, conceptualization and incorporation of employees of medium and high complexity health institutions in the Valle de Aburrá, Colombia into the strategic knowledge management platform in 2011. Methodology Cross sectional study. The study was carried out by applying surveys to 224 employees to assess knowledge management. The population included staff who working in the Health Providing Institutions (IPS) of high (52) and medium complexity (322) in the Valle de Aburrá in 2011. Results In both the public and private institutions surveyed, 38.8% of the respondents said they were not familiar with knowledge management. Among those who had administrative training, the ignorance was less than among care workers. It was also noted that as the level of education increased, knowledge of the concept was greater. A high proportion (65.2%) of respondents placed the concept in line with the creation, organization, storage, retrieval, transfer and application of knowledge systematically. 78.7% of respondents from public institutions said that knowledge management was part of the strategic platform of the institution. 58.3% from private institutions said the same. Conclusions In general terms the concept of knowledge management is not well conceived or familiar to the staff working in these institutions. The study confirmed a lack of empowerment in the field to promote the development of new ideas and to ensure that they become service innovations or processes that contribute to the development of institutional knowledge. [ABSTRACT FROM AUTHOR]
ISSN:	01240064
DOI:	10.15446/rsap.v18n3.44072