Servicio de revisión del uso de medicamentos en farmacias comunitarias: una puerta abierta a otros servicios farmacéuticos clínicos.

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Title: Servicio de revisión del uso de medicamentos en farmacias comunitarias: una puerta abierta a otros servicios farmacéuticos clínicos.
Alternate Title: Medicines use review service in community pharmacies: an open door to other clinical pharmacy services.
Authors: Lavrador, Marta1,2, Cabral, Ana C.1,2, Lima, Tácio M.3, Vitória Figueiredo, Isabel1,2, Margarida Castel-Branco, Maria1,2 mmcb@ci.uc.pt
Source: Farmacéuticos Comunitarios. 2025, Vol. 17 Issue 4, p23-29. 7p.
Subjects: PHARMACEUTICAL services, PATIENT education, MEDICATION reconciliation, PATIENT compliance, MEDICAL referrals, DRUGSTORES, PHARMACY
Abstract (English): Objectives: To perform a medicines use review (MUR) service and apply a methodology to tailor the patients to more complex pharmacist-led clinical services. Methods: A MUR consultation for revision with the patient of all medication to ensure the medicines are being taken properly was performed with participants from five community pharmacies. The 'Medication Adherence Universal Questionnaire' (MAUQ) and the 'Beliefs about Medicines Questionnaire' (BMQ) were added to the protocol. Medication Regimen Complexity Index (MRCI) was calculated for unintentional non-adherent patients. Then, a referral algorithm for more complex pharmacist-led clinical services - such as medication review, individualized medication preparation, or patient education - was applied to adapt a plan to each participant. Results: From the 189 patients included, 100 (52.9%) were referred to a medication review service because they used at least one high-risk medicine, presented clinically significant complaints and/or used at least 10 medicines. From the remaining, MAUQ showed 46.1% non-adherent and BMQ revealed 26.8% intentionally non-adherent, indicating the need for education/health literacy services. Within the 73.2% unintentionally non-adherent, 46.7% presented MRCI below the median value, benefiting from memory strategies or referral to individualized medication preparation, while 53.3% needed medication review. MUR resolved medicines-use issues for 48 patients and potentially benefited an additional 25. Conclusions: The MUR, combined with the assessment of medication adherence, and the subsequent application of a referral algorithm, identified patients with different needs' profiles, acting as an open door to more complex pharmacist-led services that best serve patients' needs in a community pharmacy. [ABSTRACT FROM AUTHOR]
Abstract (Spanish): Objetivos: realizar un servicio de revisión del uso de medicamentos (RUM) y aplicar una metodología para adaptar a los pacientes a servicios clínicos más complejos dirigidos por farmacéuticos. Métodos: se realizó una consulta RUM para la revisión con el paciente de todos los medicamentos para asegurar que los medicamentos se están tomando correctamente con participantes de cinco farmacias comunitarias. El 'Cuestionario universal de adherencia a la medicación' (MAUQ) y el 'Cuestionario de creencias sobre los medicamentos' (BMQ) se añadieron al protocolo. El Índice de complejidad del régimen de medicación (MRCI) se calculó para pacientes no adherentes no intencionales. Luego, se aplicó un algoritmo de derivación para servicios clínicos más complejos dirigidos por farmacéuticos, como la revisión de la medicación, la preparación de sistemas personalizados de reacondicionamiento (SPD) o la educación del paciente, para adaptar un plan a cada participante. Resultados: de los 189 pacientes incluidos, 100 (52,9 %) fueron derivados a un servicio de revisión de la medicación porque usaban al menos un medicamento de alto riesgo, presentaban quejas clínicamente significativas y/o usaban al menos 10 medicamentos. Del resto, el MAUQ mostró un 46,1 % de no adherentes y el BMQ reveló un 26,8 % de no adherentes intencionales, lo que indica la necesidad de servicios de educación/alfabetización en salud. Dentro del 73,2 % de no adherentes no intencionales, el 46,7 % presentó un MRCI por debajo del valor medio, beneficiándose de estrategias de memoria o derivación a la preparación de SPD, mientras que el 53,3 % necesitó una revisión de la medicación. El RUM resolvió los problemas de uso de medicamentos para 48 pacientes y potencialmente benefició a otros 25. Conclusiones: el RUM, combinado con la evaluación de la adherencia a la medicación y la posterior aplicación de un algoritmo de derivación, identificó a los pacientes con diferentes perfiles de necesidades, actuando como una puerta abierta a servicios más complejos dirigidos por farmacéuticos que mejor atienden las necesidades de los pacientes en una farmacia comunitaria. [ABSTRACT FROM AUTHOR]
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Database: MedicLatina
Description
Abstract:Objectives: To perform a medicines use review (MUR) service and apply a methodology to tailor the patients to more complex pharmacist-led clinical services. Methods: A MUR consultation for revision with the patient of all medication to ensure the medicines are being taken properly was performed with participants from five community pharmacies. The 'Medication Adherence Universal Questionnaire' (MAUQ) and the 'Beliefs about Medicines Questionnaire' (BMQ) were added to the protocol. Medication Regimen Complexity Index (MRCI) was calculated for unintentional non-adherent patients. Then, a referral algorithm for more complex pharmacist-led clinical services - such as medication review, individualized medication preparation, or patient education - was applied to adapt a plan to each participant. Results: From the 189 patients included, 100 (52.9%) were referred to a medication review service because they used at least one high-risk medicine, presented clinically significant complaints and/or used at least 10 medicines. From the remaining, MAUQ showed 46.1% non-adherent and BMQ revealed 26.8% intentionally non-adherent, indicating the need for education/health literacy services. Within the 73.2% unintentionally non-adherent, 46.7% presented MRCI below the median value, benefiting from memory strategies or referral to individualized medication preparation, while 53.3% needed medication review. MUR resolved medicines-use issues for 48 patients and potentially benefited an additional 25. Conclusions: The MUR, combined with the assessment of medication adherence, and the subsequent application of a referral algorithm, identified patients with different needs' profiles, acting as an open door to more complex pharmacist-led services that best serve patients' needs in a community pharmacy. [ABSTRACT FROM AUTHOR]
ISSN:18858619
DOI:10.33620/FC.2173-9218.(2025).27