El incivismo y el acoso sexual en el trabajo: impacto en la salud ocupacional.

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Bibliographic Details
Title:	El incivismo y el acoso sexual en el trabajo: impacto en la salud ocupacional.
Alternate Title:	Incivility and Sexual Harassment at the Workplace: Occupational Health Impact.
Authors:	Díaz G., Liliana¹ liliana.diaz@uam.es, Moreno J., Bernardo^2,3 bernardo.moreno@uam.es, Garrosa H., Eva⁴ eva.garrosa@uam.es, Sebastián H., Julia⁴ julia.sebastian@uam.es
Source:	Revista Facultad Nacional de Salud Pública. dic2011, Vol. 29 Issue 4, p474-483. 10p.
Subjects:	INDUSTRIAL hygiene, BULLYING in the workplace, JOB satisfaction, WORK environment
Geographic Terms:	MADRID (Spain : Region), SPAIN
Abstract (English):	In recent years, interest and research on workplace aggression have increased, since it is a serious occupational health problem with negative consequences for both employees and organizations. Objective: to analyze the relationships between different forms of workplace aggression (incivility and sexual harassment), counterproductive work behaviors, and job satisfaction. Methodology: a cross-sectional study, involving 460 employees from the services sector of Madrid, Spain. Self-report questionnaires were used to assess the employees' potential exposure to workplace aggression, as well as their level of job satisfaction, and the manifestation of negative behaviors towards the organization. Results: a significant negative association was found between the studied forms of workplace aggression and job satisfaction. Likewise, a significant positive association between the forms of workplace aggression and counterproductive work behaviors was also found. Conclusions: workplace aggression may have negative consequences for a company. It can affect employee satisfaction and encourage counterproductive behaviors. Therefore, it is important, within the field of occupational health, to implement programs that prevent workplace aggression as well as clear intervention protocols to address it whenever it occurs. [ABSTRACT FROM AUTHOR]
Abstract (Spanish):	En los últimos años ha habido un incremento en el interés y en las investigaciones en torno al tema de la agresión laboral, al ser un problema serio de salud ocupacional que trae consecuencias negativas tanto para los trabajadores como para las organizaciones. Objetivo: analizar las relaciones entre diferentes formas de agresión laboral (incivismo y acoso sexual), las conductas contraproducentes y la satisfacción laboral. Metodología: estudio de tipo transversal, en el que participaron 460 trabajadores del sector servicios de la Comunidad de Madrid, España. Se les aplicaron cuestionarios de autoinforme para evaluar su posible exposición a situaciones de agresión laboral, así como su nivel de satisfacción con el trabajo y la manifestación de comportamientos negativos hacia la organización. Resultados: se encontró una asociación negativa y significativa entre las diferentes formas de agresión evaluadas y la satisfacción laboral y una asociación positiva y significativa entre las formas de agresión y las conductas contraproducentes. Conclusiones: la agresión laboral puede tener consecuencias negativas para la organización, que afectan la satisfacción de los empleados y facilitan la expresión de conductas contraproducentes; por lo tanto, es importante, dentro del campo de la salud ocupacional, la implementación de programas de prevención de la agresión laboral, así como de protocolos claros de intervención en caso de que surja. [ABSTRACT FROM AUTHOR]
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Database:	MedicLatina

Description
Abstract:	In recent years, interest and research on workplace aggression have increased, since it is a serious occupational health problem with negative consequences for both employees and organizations. Objective: to analyze the relationships between different forms of workplace aggression (incivility and sexual harassment), counterproductive work behaviors, and job satisfaction. Methodology: a cross-sectional study, involving 460 employees from the services sector of Madrid, Spain. Self-report questionnaires were used to assess the employees' potential exposure to workplace aggression, as well as their level of job satisfaction, and the manifestation of negative behaviors towards the organization. Results: a significant negative association was found between the studied forms of workplace aggression and job satisfaction. Likewise, a significant positive association between the forms of workplace aggression and counterproductive work behaviors was also found. Conclusions: workplace aggression may have negative consequences for a company. It can affect employee satisfaction and encourage counterproductive behaviors. Therefore, it is important, within the field of occupational health, to implement programs that prevent workplace aggression as well as clear intervention protocols to address it whenever it occurs. [ABSTRACT FROM AUTHOR]
ISSN:	0120386X