Giving voice to all patients: On patients at the margins and their intention and perceived ability to complain.

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Title: Giving voice to all patients: On patients at the margins and their intention and perceived ability to complain.
Authors: Salge TO; Torsten Oliver Salge, PhD, MPhil, is Full Professor and Head of Group, School of Business and Economics, RWTH Aachen University, Germany. E-mail: salge@time.rwth-aachen.de. David Antons, Diploma, is Assistant Professor, School of Business and Economics, RWTH Aachen University, Germany. Patrick Cichy, Diploma, is Research Associate, School of Business and Economics, RWTH Aachen University, Germany. J. Nils Foege, BSc, MSc, is Research Associate, School of Business and Economics, RWTH Aachen University, Germany. Julian Hannen, BSc, MSc, is Research Associate, School of Business and Economics, RWTH Aachen University, Germany. Antje S.J. Huetten, BSc, MSc, is Post-Doctoral Research Associate, School of Business and Economics, RWTH Aachen University, Germany., Antons D, Cichy P, Foege JN, Hannen J, Huetten ASJ
Source: Health care management review [Health Care Manage Rev] 2018 Apr/Jun; Vol. 43 (2), pp. 126-137.
Publication Type: Journal Article; Research Support, Non-U.S. Gov't
Journal Info: Publisher: Lippincott Williams & Wilkins Country of Publication: United States NLM ID: 7611530 Publication Model: Print Cited Medium: Internet ISSN: 1550-5030 (Electronic) Linking ISSN: 03616274 NLM ISO Abbreviation: Health Care Manage Rev Subsets: MEDLINE
Database: MEDLINE Ultimate
Description
ISSN:1550-5030
DOI:10.1097/HMR.0000000000000133