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Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience.

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Title: Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience.
Authors: Bayer S; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA., Kuzmickas P; Ombudsman Office, Cleveland Clinic, Cleveland, OH, USA., Boissy A; Cleveland Clinic, Cleveland, OH, USA., Rose SL; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA., Mercer MB; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA.
Source: Journal of patient experience [J Patient Exp] 2021 Mar 03; Vol. 8, pp. 2374373521998624. Date of Electronic Publication: 2021 Mar 03 (Print Publication: 2021).
Publication Type: Journal Article
Journal Info: Publisher: Sage Country of Publication: United States NLM ID: 101688338 Publication Model: eCollection Cited Medium: Print ISSN: 2374-3735 (Print) Linking ISSN: 23743735 NLM ISO Abbreviation: J Patient Exp Subsets: PubMed not MEDLINE
Database: MEDLINE Ultimate
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PubType: Academic Journal
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  Data: Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience.
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  Data: <searchLink fieldCode="AU" term="%22Bayer+S%22">Bayer S</searchLink>; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA.<br /><searchLink fieldCode="AU" term="%22Kuzmickas+P%22">Kuzmickas P</searchLink>; Ombudsman Office, Cleveland Clinic, Cleveland, OH, USA.<br /><searchLink fieldCode="AU" term="%22Boissy+A%22">Boissy A</searchLink>; Cleveland Clinic, Cleveland, OH, USA.<br /><searchLink fieldCode="AU" term="%22Rose+SL%22">Rose SL</searchLink>; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA.<br /><searchLink fieldCode="AU" term="%22Mercer+MB%22">Mercer MB</searchLink>; Office of Patient Experience, Cleveland Clinic, Cleveland, OH, USA.
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  Data: <searchLink fieldCode="JN" term="%22101688338%22">Journal of patient experience</searchLink> [J Patient Exp] 2021 Mar 03; Vol. 8, pp. 2374373521998624. <i>Date of Electronic Publication: </i>2021 Mar 03 (<i>Print Publication: </i>2021).
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  Data: <i>Publisher: </i><searchLink fieldCode="PB" term="%22Sage%22">Sage </searchLink><i>Country of Publication: </i>United States <i>NLM ID: </i>101688338 <i>Publication Model: </i>eCollection <i>Cited Medium: </i>Print <i>ISSN: </i>2374-3735 (Print) <i>Linking ISSN: </i><searchLink fieldCode="IS" term="%2223743735%22">23743735 </searchLink><i>NLM ISO Abbreviation: </i>J Patient Exp <i>Subsets: </i>PubMed not MEDLINE
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=mdl&AN=34179397
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        Value: 10.1177/2374373521998624
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        Text: English
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      – TitleFull: Categorizing and Rating Patient Complaints: An Innovative Approach to Improve Patient Experience.
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              Text: 2021 Mar 03
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