Quality improvement project to assess patient satisfaction towards outpatient services of a tertiary care teaching hospital, South India - A cross-sectional study.

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Title: Quality improvement project to assess patient satisfaction towards outpatient services of a tertiary care teaching hospital, South India - A cross-sectional study.
Authors: Nilakantam SR; Department of Hospital Administration, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Madhu B; Department of Community Medicine, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Prasad MC; Department of General Medicine, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Dayananda M; Department of Hospital Administration, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Basavanagowdappa H; Department of General Medicine, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Bahuguna J; Department of Hospital Administration, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India., Rao JN; Department of Hospital Administration, JSS Medical College and Hospital, JSS Academy of Higher Education and Research, Mysuru, Karnataka, India.
Source: Annals of African medicine [Ann Afr Med] 2021 Jul-Sep; Vol. 20 (3), pp. 198-205.
Publication Type: Journal Article
Journal Info: Publisher: Medknow Publications Country of Publication: India NLM ID: 101231417 Publication Model: Print Cited Medium: Internet ISSN: 0975-5764 (Electronic) Linking ISSN: 09755764 NLM ISO Abbreviation: Ann Afr Med Subsets: MEDLINE
Database: MEDLINE Ultimate
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ISSN:0975-5764
DOI:10.4103/aam.aam_42_20