JD, M., & L, M. (2022). The influence of service quality and anticipated emotions on donor loyalty: An empirical analysis in blood centres in Spain. Health care management science, 25(4), 623. https://doi.org/10.1007/s10729-022-09600-9
Chicago Style (17th ed.) CitationJD, Martín-Santana, and Melián-Alzola L. "The Influence of Service Quality and Anticipated Emotions on Donor Loyalty: An Empirical Analysis in Blood Centres in Spain." Health Care Management Science 25, no. 4 (2022): 623. https://doi.org/10.1007/s10729-022-09600-9.
MLA (9th ed.) CitationJD, Martín-Santana, and Melián-Alzola L. "The Influence of Service Quality and Anticipated Emotions on Donor Loyalty: An Empirical Analysis in Blood Centres in Spain." Health Care Management Science, vol. 25, no. 4, 2022, p. 623, https://doi.org/10.1007/s10729-022-09600-9.