When Digital Fits and When Human Matters: Attachment, Trust, and User Profiles in Communication Formats in Primary Care from Face-to-Face to AI.

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Title: When Digital Fits and When Human Matters: Attachment, Trust, and User Profiles in Communication Formats in Primary Care from Face-to-Face to AI.
Transliterated Title: Wann digital passt und wann Menschlichkeit zählt: Bindung, Vertrauen und Nutzerprofile in Kommunikationsformaten in der Primärversorgung von Face-to-Face bis KI.
Authors: Mahal J; Institute of Medical Psychology, Center for Psychosocial Medicine, University Hospital Heidelberg, Heidelberg, Germany.; Institute of Medical Psychology, Center for Psychosocial Medicine, Heidelberg University, Heidelberg, Germany., Mayer CJ; Institute of Medical Psychology, Center for Psychosocial Medicine, University Hospital Heidelberg, Heidelberg, Germany.; Laboratory for Clinical Neuropsychology, Institute of Psychology, Heidelberg University, Heidelberg, Germany., Staatz E; Institute of Medical Psychology, Center for Psychosocial Medicine, University Hospital Heidelberg, Heidelberg, Germany.; Institute of Psychology, Heidelberg University, Heidelberg, Germany., Wang Y; Institute of Medical Psychology, Center for Psychosocial Medicine, University Hospital Heidelberg, Heidelberg, Germany.; Institute of Psychology, Heidelberg University, Heidelberg, Germany., Ehrenthal J; University of Cologne, Department of Psychology Cologne, Germany., Geisel D; Clinic of Psychosomatic and Psychotherapy, Department of Medical Psychology, Ulm University Hospital, Ulm, Germany., Lerch SP; Institute of Medical Psychology, University Medicine Greifswald, Greifswald, Germany., Walter S; Clinic of Psychosomatic and Psychotherapy, Department of Medical Psychology, Ulm University Hospital, Ulm, Germany., Ditzen B; Institute of Medical Psychology, Center for Psychosocial Medicine, University Hospital Heidelberg, Heidelberg, Germany.; Institute of Medical Psychology, Center for Psychosocial Medicine, Heidelberg University, Heidelberg, Germany.; Psychological Institute, Dept. of Clinical Biopsychology and Psychotherapy, University of Zurich, Zürich, Switzerland.
Source: Psychotherapie, Psychosomatik, medizinische Psychologie [Psychother Psychosom Med Psychol] 2026 Feb 27. Date of Electronic Publication: 2026 Feb 27.
Publication Type: Journal Article
Journal Info: Publisher: Thieme Country of Publication: Germany NLM ID: 8002823 Publication Model: Print-Electronic Cited Medium: Internet ISSN: 1439-1058 (Electronic) Linking ISSN: 09372032 NLM ISO Abbreviation: Psychother Psychosom Med Psychol Subsets: MEDLINE
Database: MEDLINE Ultimate
Description
ISSN:1439-1058
DOI:10.1055/a-2791-1642