Omega Honors 30 Companies for Delivering 'World-Class' Customer Service; 3 Cited for Certification in Employee Training.

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Title: Omega Honors 30 Companies for Delivering 'World-Class' Customer Service; 3 Cited for Certification in Employee Training.
Authors: MARKETWIRE
Source: Marketwire (English). 03/11/2013.
Abstract: BILLERICA, MA -- (Marketwire) -- 03/11/13 -- The Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM) strategies that increase customer and employee satisfaction, announced today that 30 companies have qualified to receive its NorthFace ScoreBoard Award(SM) for 2012. Omega also recognized three organizations for meeting the rigorous employee customer relationship training requirements needed for CEMPRO(SM) certification. [ABSTRACT FROM PUBLISHER]
Database: Newspaper Source Plus
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Abstract:BILLERICA, MA -- (Marketwire) -- 03/11/13 -- The Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM) strategies that increase customer and employee satisfaction, announced today that 30 companies have qualified to receive its NorthFace ScoreBoard Award(SM) for 2012. Omega also recognized three organizations for meeting the rigorous employee customer relationship training requirements needed for CEMPRO(SM) certification. [ABSTRACT FROM PUBLISHER]