Fear of CybeCrime: Lessons for the Global e-Banking Sector
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| Title: | Fear of CybeCrime: Lessons for the Global e-Banking Sector |
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| Description: | We all do business online in one form or another and in this new globalised dispensation, e-Banking has helped to vastly enhance the symbiotic relationship between banks and their customers. But, there are also challenges; some technological in the form of hardware and software deficiencies and some non-technological such as issues of consumer trust and confidence and access to ICTs. One threat not addressed in the electronic banking literature however, is Fear.In Fear of Cybercrime: Lessons for the Global E-Banking Sector, Lloyd Waller, Corin Bailey and Stephen Johnson address this gap by examining the extent to which fear of cybercrime threatens e-banking. How persons view crime, how much they fear it and their responding actions are examined in the context of the pervasiveness of information technology and the influence of news media. A must-read for bankers and policymakers in particular, but also for academics, Fear of Cybercrime is a useful tool in guiding industry players as to the strategies necessary to lower consumer risk perception and increase protection of personal data. |
| Authors: | Lloyd Waller, Corin Bailey, Stephen Johnson |
| Resource Type: | eBook. |
| Subjects: | Consumers--Psychology, Internet banking--Psychological aspects, Banks and banking, International, Fear of crime, Computer crimes--Psychological aspects |
| Categories: | BUSINESS & ECONOMICS / Finance / General |
| Database: | eBook Collection (EBSCOhost) |
| Abstract: | We all do business online in one form or another and in this new globalised dispensation, e-Banking has helped to vastly enhance the symbiotic relationship between banks and their customers. But, there are also challenges; some technological in the form of hardware and software deficiencies and some non-technological such as issues of consumer trust and confidence and access to ICTs. One threat not addressed in the electronic banking literature however, is Fear.In Fear of Cybercrime: Lessons for the Global E-Banking Sector, Lloyd Waller, Corin Bailey and Stephen Johnson address this gap by examining the extent to which fear of cybercrime threatens e-banking. How persons view crime, how much they fear it and their responding actions are examined in the context of the pervasiveness of information technology and the influence of news media. A must-read for bankers and policymakers in particular, but also for academics, Fear of Cybercrime is a useful tool in guiding industry players as to the strategies necessary to lower consumer risk perception and increase protection of personal data. |
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| ISBN: | 9789766378646 9789766378974 |
