Change Manager : Careers in IT Service Management
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| Title: | Change Manager : Careers in IT Service Management |
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| Description: | Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed. |
| Authors: | Tracey Torble |
| Resource Type: | eBook. |
| Subjects: | Information technology--Vocational guidance, Data processing service centers--Management, Information technology--Management |
| Categories: | COMPUTERS / System Administration / General, BUSINESS & ECONOMICS / Careers / General, BUSINESS & ECONOMICS / Infrastructure |
| Database: | eBook Collection (EBSCOhost) |
| Abstract: | Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed. |
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| ISBN: | 9781780174648 9781780174655 9781780174662 9781780174679 |
