Parental views of in-home services: what predicts satisfaction with child welfare workers?

Saved in:

Bibliographic Details
Title:	Parental views of in-home services: what predicts satisfaction with child welfare workers?
Authors:	Chapman MV (AUTHOR), Gibbons CB (AUTHOR), Barth RP (AUTHOR), McCrae JS (AUTHOR), NSCAW Research Group (CORPORATE AUTHOR)
Source:	Child Welfare. Sep/Oct2003, Vol. 82 Issue 5, p571-596. 26p.
Abstract:	Evidence on client satisfaction deserves consideration in the design of child welfare policies, programs, and practices. Data in this study come from the National Survey of Child and Adolescent Well-Being. Clients receiving in-home services reported moderate levels of satisfaction with their child welfare workers. Caregiver reports of having less than two child welfare workers, having more recent contact, and receiving timely, responsive services were associated with higher perceived quality of relationships with child welfare workers. The child welfare workers' reports of cooperativeness by the caregiver were also associated with higher caregiver-reported relationship quality. [ABSTRACT FROM AUTHOR]
	Copyright of Child Welfare is the property of Child Welfare League of America and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Database:	Psychology and Behavioral Sciences Collection

Description
Abstract:	Evidence on client satisfaction deserves consideration in the design of child welfare policies, programs, and practices. Data in this study come from the National Survey of Child and Adolescent Well-Being. Clients receiving in-home services reported moderate levels of satisfaction with their child welfare workers. Caregiver reports of having less than two child welfare workers, having more recent contact, and receiving timely, responsive services were associated with higher perceived quality of relationships with child welfare workers. The child welfare workers' reports of cooperativeness by the caregiver were also associated with higher caregiver-reported relationship quality. [ABSTRACT FROM AUTHOR]
ISSN:	00094021