Applying Prototype Theory to Assess Generational Divide in Usability of Icons Depicting Product Appearance.

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Bibliographic Details
Title: Applying Prototype Theory to Assess Generational Divide in Usability of Icons Depicting Product Appearance.
Authors: Mao, Jingyi (AUTHOR), Lyu, Bingxue (AUTHOR), Lin, Kaijie (AUTHOR), Pan, Xianglong (AUTHOR)
Source: International Journal of Human-Computer Interaction. Oct2025, Vol. 41 Issue 20, p13151-13174. 24p.
Subjects: Generation Z, Baby boom generation, Customer experience, Generation gap, User-centered system design, Archetypes, Emblems, Icons (Computer graphics)
Abstract: The usability of icons depicting product appearance relates to users' product experience. However, current research on icon usability neglects how the technological iteration of products affects this relationship. Since different generations have different product experiences due to different technological formative periods, this study explores the generational differences in product experience and icon usability between Generation Z and baby boomers, and applies prototype theory to analyze the influential mechanism among product experience, icon prototypicality, and icon usability. Analyzing 407 questionnaires by non-parametric tests and structural equation modeling, the research uncovers significant differences in the direct experience of products, the indirect experience of products, and the usability of icons depicting product appearance. Specific paths through which product experience impacts icon usability are revealed, demonstrating that direct and indirect product experiences enhance icon prototypicality, subsequently improving usability. These findings provide guidance for icon design to provide a better user experience for different generations. [ABSTRACT FROM AUTHOR]
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Database: Psychology and Behavioral Sciences Collection
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Abstract:The usability of icons depicting product appearance relates to users' product experience. However, current research on icon usability neglects how the technological iteration of products affects this relationship. Since different generations have different product experiences due to different technological formative periods, this study explores the generational differences in product experience and icon usability between Generation Z and baby boomers, and applies prototype theory to analyze the influential mechanism among product experience, icon prototypicality, and icon usability. Analyzing 407 questionnaires by non-parametric tests and structural equation modeling, the research uncovers significant differences in the direct experience of products, the indirect experience of products, and the usability of icons depicting product appearance. Specific paths through which product experience impacts icon usability are revealed, demonstrating that direct and indirect product experiences enhance icon prototypicality, subsequently improving usability. These findings provide guidance for icon design to provide a better user experience for different generations. [ABSTRACT FROM AUTHOR]
ISSN:10447318
DOI:10.1080/10447318.2025.2470281