Telephone counselling in Australia: applications and considerations for use.

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Bibliographic Details
Title: Telephone counselling in Australia: applications and considerations for use.
Authors: Coman, Gregory J., Burrows, Graham D., Evans, Barry J.
Source: British Journal of Guidance & Counselling. May2001, Vol. 29 Issue 2, p247-258. 12p.
Subjects: Hotlines (Counseling), Counseling
Geographic Terms: Australia
Abstract: This paper describes Australian counselling services which use the telephone as the medium for counselling delivery. It provides a background to telephone counselling and describes its uses as reported in the research and clinical literature. Special considerations in utilising the telephone to provide counselling are discussed. The paper also reviews the clinical and research literature to determine which counselling techniques are most applicable for use over the telephone. [ABSTRACT FROM AUTHOR]
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Database: Psychology and Behavioral Sciences Collection
Description
Abstract:This paper describes Australian counselling services which use the telephone as the medium for counselling delivery. It provides a background to telephone counselling and describes its uses as reported in the research and clinical literature. Special considerations in utilising the telephone to provide counselling are discussed. The paper also reviews the clinical and research literature to determine which counselling techniques are most applicable for use over the telephone. [ABSTRACT FROM AUTHOR]
ISSN:03069885
DOI:10.1080/03069880124904