View in EDS HTML Full Text PDF Full Text

When Sport Consumers Meet Service Touchpoints: A Bayesian Cross-context Investigation on Customer Satisfaction Through the Lens of Sport Experience Design.

Saved in:
Bibliographic Details
Title: When Sport Consumers Meet Service Touchpoints: A Bayesian Cross-context Investigation on Customer Satisfaction Through the Lens of Sport Experience Design.
Authors: Xu, Yang1 (AUTHOR), Du, James2 (AUTHOR) jdu3@fsu.edu, Townsend, Kyle M.3 (AUTHOR), Boo, Soyoung3 (AUTHOR), Sato, Mikihiro4 (AUTHOR), James, Jeffrey D.2 (AUTHOR)
Source: Sport Marketing Quarterly. Jun2026, Vol. 35 Issue 2, p160-178.
Database: SPORTDiscus with Full Text
Full text is not displayed to guests.
FullText Links:
  – Type: pdflink
Text:
  Availability: 1
Header DbId: s3h
DbLabel: SPORTDiscus with Full Text
An: 193393382
AccessLevel: 2
PubType: Academic Journal
PubTypeId: academicJournal
PreciseRelevancyScore: 0
IllustrationInfo
Items – Name: Title
  Label: Title
  Group: Ti
  Data: When Sport Consumers Meet Service Touchpoints: A Bayesian Cross-context Investigation on Customer Satisfaction Through the Lens of Sport Experience Design.
– Name: Author
  Label: Authors
  Group: Au
  Data: <searchLink fieldCode="AR" term="%22Xu%2C+Yang%22">Xu, Yang</searchLink><relatesTo>1</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Du%2C+James%22">Du, James</searchLink><relatesTo>2</relatesTo> (AUTHOR)<i> jdu3@fsu.edu</i><br /><searchLink fieldCode="AR" term="%22Townsend%2C+Kyle+M%2E%22">Townsend, Kyle M.</searchLink><relatesTo>3</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Boo%2C+Soyoung%22">Boo, Soyoung</searchLink><relatesTo>3</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22Sato%2C+Mikihiro%22">Sato, Mikihiro</searchLink><relatesTo>4</relatesTo> (AUTHOR)<br /><searchLink fieldCode="AR" term="%22James%2C+Jeffrey+D%2E%22">James, Jeffrey D.</searchLink><relatesTo>2</relatesTo> (AUTHOR)
– Name: TitleSource
  Label: Source
  Group: Src
  Data: <searchLink fieldCode="JN" term="%22Sport+Marketing+Quarterly%22">Sport Marketing Quarterly</searchLink>. Jun2026, Vol. 35 Issue 2, p160-178.
PLink https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=s3h&AN=193393382
RecordInfo BibRecord:
  BibEntity:
    Identifiers:
      – Type: doi
        Value: 10.1177/10616934261423715
    Languages:
      – Text: English
    PhysicalDescription:
      Pagination:
        PageCount: 19
        StartPage: 160
    Titles:
      – TitleFull: When Sport Consumers Meet Service Touchpoints: A Bayesian Cross-context Investigation on Customer Satisfaction Through the Lens of Sport Experience Design.
        Type: main
  BibRelationships:
    HasContributorRelationships:
      – PersonEntity:
          Name:
            NameFull: Xu, Yang
      – PersonEntity:
          Name:
            NameFull: Du, James
      – PersonEntity:
          Name:
            NameFull: Townsend, Kyle M.
      – PersonEntity:
          Name:
            NameFull: Boo, Soyoung
      – PersonEntity:
          Name:
            NameFull: Sato, Mikihiro
      – PersonEntity:
          Name:
            NameFull: James, Jeffrey D.
    IsPartOfRelationships:
      – BibEntity:
          Dates:
            – D: 01
              M: 06
              Text: Jun2026
              Type: published
              Y: 2026
          Identifiers:
            – Type: issn-print
              Value: 10616934
          Numbering:
            – Type: volume
              Value: 35
            – Type: issue
              Value: 2
          Titles:
            – TitleFull: Sport Marketing Quarterly
              Type: main
ResultId 1