APA (7th ed.) Citation

Ortiz-Bonnin, S., García-Buades, M. E., Caballer, A., & Zapf, D. (2022). Linking 'unit emotion work' to customer satisfaction and loyalty: A multilevel study in the hospitality industry. Current Psychology, 41(5), 2521. https://doi.org/10.1007/s12144-021-01646-2

Chicago Style (17th ed.) Citation

Ortiz-Bonnin, Silvia, M. Esther García-Buades, Amparo Caballer, and Dieter Zapf. "Linking 'Unit Emotion Work' to Customer Satisfaction and Loyalty: A Multilevel Study in the Hospitality Industry." Current Psychology 41, no. 5 (2022): 2521. https://doi.org/10.1007/s12144-021-01646-2.

MLA (9th ed.) Citation

Ortiz-Bonnin, Silvia, et al. "Linking 'Unit Emotion Work' to Customer Satisfaction and Loyalty: A Multilevel Study in the Hospitality Industry." Current Psychology, vol. 41, no. 5, 2022, p. 2521, https://doi.org/10.1007/s12144-021-01646-2.