Integration of E-CRM in Healthcare Services: A Framework for Analysis.
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| Title: | Integration of E-CRM in Healthcare Services: A Framework for Analysis. |
|---|---|
| Authors: | Burr, L. C.1, Patterson, R. A.2, Rolland, E.1, Ward, K. F.1 |
| Source: | International Journal of E-Business Research. Apr2007, Vol. 3 Issue 2, p1-12. 12p. |
| Database: | Business Source Ultimate |
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