Enhancing customer civility: Integrating civility climate behaviors and self-service technology.
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| Title: | Enhancing customer civility: Integrating civility climate behaviors and self-service technology. |
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| Authors: | Umar, Muhammad1 (AUTHOR) umerqureshi84@yahoo.com, Fatima, Hina1 (AUTHOR), Alamdar Ali Shah, Syed1 (AUTHOR) |
| Source: | Tourism & Hospitality Research. Jul2026, Vol. 26 Issue 3, p420-434. 15p. |
| Database: | Hospitality & Tourism Complete |
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