Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies.
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| Title: | Legends of Service Excellence: The Habits of Seven Highly Effective Hospitality Companies. |
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| Authors: | Solnet, David1 (AUTHOR), Kandampully, Jay2 (AUTHOR), Kralj, Anna1 (AUTHOR) anna.hood@uq.edu.au |
| Source: | Journal of Hospitality Marketing & Management. 2010, Vol. 19 Issue 8, p889-908. 20p. 1 Chart. |
| Database: | Hospitality & Tourism Complete |
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